Terms & Conditions
Visiting the Dunes
1.1 All persons entering The Dunes Family Entertainment Centre are admitted subject to the following rules. Whilst in The Dunes all visitors must comply with instructions given to them by staff & signage. Any persons not complying with these rules may be removed from the facility. We cannot accept responsibility for lost or stolen items within the building.
1.2 All persons entering the Soft Play must be in possession of a valid admission ticket. Any persons attempting to gain entry to the park without payment will be refused entry.
1.3 The Dunes is an indoor facility and we provide a clean, safe hygienic facility to play. Customers are advised to wear clean clothes and socks at all time within the play area & Bowling alley. In the interests of health and safety, guests must remain fully clothed at all times. Admission may be refused if clothing is deemed inappropriate by management.
1.4 Smoking is strictly prohibited in The Dunes.
1.5 The Dunes will endeavour to ensure that as facilities remain open for your enjoyment. We may however, without prior notice and without refund or compensation, change the operating hours, close or cancel any activity or attraction due to inclement weather or for technical reasons.
1.6 Height/Age/Size/Medical restrictions apply within the building. (Please ask staff if you are unsure.)
1.7 Dogs are not allowed entry to The Dunes, unless it is a guide dog.
1.8 The Dunes reserves the right to refuse admission, or remove from The Dunes (without refund) any visitor who: behaves in a manner, which is likely to affect the enjoyment of other visitors; uses threatening, abusive or insulting words or behaviour to other guests or members of staff; does not follow written or verbal instructions or behave in a manner that may risk the health and safety of themselves, other visitors or members of staff. Where a visitor is part of a group, we reserve the right to remove the whole group from The Dunes to the individual involved.
1.9Drinking within our building is allowed with identification & the consumption of alcohol is allowed in authorised areas only. Alcohol cannot be brought in to The Dunes and will be confiscated. Any visitors who appear to be under the influence of alcohol or other substances will be refused admission or will be escorted from the building. No food or drinks purchased outside the Dunes allowed with the building.
2.0We reserve the right to do inspections following any suspicious behaviour (Prohibited items include alcohol, knives, weapons, fireworks, illegal substances, and any other items that may cause injury.)
2.1The Dunes reserve the right to amend or alter the terms of admission at any time without reason or prior notice.
2.2 Payment can be made by cash, debit/credit card; please note a valid PIN is required to authorise card transactions. We do not accept personal cheques. For special group bookings please contact the management on firstname.lastname@example.org OR 0191 455 5255
10 Pin Bowling